Our Approach
We're totally commited to customer service, however where we believe our difference mainly lies in the fact that we sell our products in much smaller sets than our competitors.
Where most glassware retailers sell their glasses in sets of 6 or 8, most of our stock is available in sets of 2.
This allows the customer to gradually build quality sets of glassware or reduce their set numbers to 4 or even 2.
Our customer commitment is so strong that, wherever we can, we’ll sell just one glass to replace that broken one that has just ruined your set.
Our Story
We’ve been selling products from the Trentham Gardens site for more than 12 years now, but those products were designed to go in to glassware!!
After including a small number of glasses in to our stock, we discovered how popular they were and customers loved the unique and trendy styles of glassware we provided.
The next natural step was to open a store dedicated to our styles of product using the same recipe for success.
The Glass Box Company was born!!
Meet the owner
Lynne Lowther
This is Lynne's third successful retail business, so The Glass Box Company already benefits from years of buying experience along with customer service skills and retail expertise.
Lynne knows just how important providing great customer service is, you’ll find she is more than happy to go that extra mile to make sure you’re completely satisfied with your purchase.